Frequently Asked Questions

WHAT IS MY ACCOUNT?

My account allows you complete control over your transactions at OGTMart.com, You will need to register to have an account. You can manage all personal data like address, phone numbers, emails ids, change your password and track the status of your orders.

Please note that you can still make orders without registering for an account.

HOW LONG WILL IT TAKE TO GET MY ORDER?

It takes within 24-72 hours to get goods delivered depending on location

 

HOW DO I TRACK MY ORDER?

You can call our customer service lines or send an email to sales@OGTMart.com to get the status of your order.

FOR BANK DEPOSIT/TRANSFER?

Kindly make payment in favour of

OGT Global Resources Limited,

UNITED BANK FOR AFRICA.

Account Number: 1020547278,

WHY OGT Global Resources limited ACCOUNT AND NOT ogtmart?

OGTMART is the online trading platform of OGT Global Resources Limited.

ARE YOUR PRICES NEGOTIABLE?

Our prices have already been discounted to make them as competitive as possible. However, for bulk purchases, a reasonable discount may be offered. You can contact our customer service line to negotiate.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

In order for you to get huge discounts, latest news and promos, we require that you register on www.ogtmart.com

 

However, it is not compulsory that you register. You can check out without registering on ww.OGTMart.com

WHAT IS YOUR RETURN POLICY?

For more information about our return policy, please click on our return policy page to read our terms and agreements on our return policy.